Items purchased at shop.soccershots.org can be returned within 45 days of purchase, provided they have not been worn or altered. (Exceptions: some items have been noted as "final sale" items - no returns will be accepted. This is noted in the product description.)
To return items, follow the steps below:
Go to MY ACCOUNT.
In the "Track your recent orders" section, click on "View Details" next to the order number containing the items you wish to return.
On the order click "ADD NEW RMA". This will initiate the Returns process.
Select the items you wish to return, and click "SAVE RMA". You will then receive an email that your returns request has been received.
Once you receive a second email that your return was authorized, follow the instructions in that email to send back your items.