Shipping Policy

Orders will be processed and shipped within 2 business days. (For example, orders placed over the weekend will ship by Tuesday; orders placed on Monday will ship by Wednesday, etc.) All orders will be shipped by UPS Ground.  

The recipient is responsible for checking contents of the order against the packing slip. Make SSF aware of any discrepancies within two weeks.

If expediting shipping is needed, please contact Kaitlyn Sentz, [email protected], for options and related costs. Expediting will speed up the time in transit from UPS; the 2 business day processing time remains the same.
Residential addresses do not require a signature, however it is at UPS' discretion whether to require a signature or not based on your zip code. Business addresses require a signature to accept delivery from UPS. UPS will make 3 delivery attempts; if after 3 attempts no signature can be obtained, the shipment will be returned to SSF. The recipient will need to pay all related expenses for the reshipment.

UPS and SSF are responsible for delivering your shipment to the address specified on your order, and are liable for the value of the shipment's contents. Any changes to the shipment made by recipient (via UPS My Choice, declining residential signature, choosing an alternate delivery location, etc.) releases SSF and UPS of liability.